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Video: How failure can be good for you

Do you often worry about making mistakes or letting people down? Fear of failure is very common and can show up at any time in your life. If left unchecked, it can hurt your self-confidence, affect your relationships and even your career.

Resources for Living (RFL) has many suggestions on how to manage setbacks and a fear of failure. Check out their video on how failure can be a good tool for success and growth.

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Go from worst critic to best advocate

Did you know that women are less likely to apply for leadership roles — even if they’re just as qualified?1 Putting yourself out there — whether you’re trying a new hobby, going on a date or applying for a job — can be scary. You may feel self-conscious or worry about what others are thinking. But in reality, most people are feeling the same way.

Take time to think about where you’d like to grow at Costco. There are countless opportunities within the company. Connect with your manager about your goals and create an action plan — whether it’s learning a new department or developing certain skills. Staying on the same page as your leadership is an important step to reach your goals!

When you fall down, you’re really failing up

Have you heard of “growth mindset?” It’s a way of thinking that looks at challenges and setbacks as an opportunity for self-improvement. Another term for this is “failing up.” For example, missing out on a promotion can be disappointing. But a growth mindset sees this as a chance to grow.

Things don’t always go as planned

No matter how well we plan, life is filled with twists and turns. Family and relationship problems, job disappointments, health issues, financial stressors — everyone faces these at some point in their life. The key to bouncing back is resilience. It’s an important life skill that helps you deal with whatever comes your way.

Source(s):

1Worldwide Economic Forum. Why clear job descriptions matter for gender equality?

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3 min read

3 MIN READ

Make a plan to take care of your loved ones

Have you ever worried about what would happen to your family if something unexpected happened to you? A peace-of-mind plan can help you feel secure knowing that your loved ones will be taken care of. It’s like leaving a map for your family to follow, so they know where to go.

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number 1

Start with a list

Write down all your assets, including real estate, financial accounts, personal property, insurance policies and digital assets. You can also include any debts, such as a home or car loan, or credit cards. Here are some examples:

  • House
  • Bank or investment account
  • Retirement account
  • Car
  • Art, jewelry or collectibles
  • Life insurance policies
  • Social media accounts
  • Digital photos

You’ll collect all the details, such as account numbers and passwords, and list them in a separate document, such as a letter of instruction. This helps keep information private as wills can become public documents. It will also keep you from having to update your will if account numbers or passwords change.

number 2

Consider life and AD&D insurance

Life insurance pays a cash benefit to a beneficiary if the insured person dies. Accidental death and dismemberment insurance pays an additional amount for certain covered accidents.

  • Basic life and AD&D insurance is provided to all eligible employees and their enrolled family members at no cost.
  • Supplemental life and AD&D insurance is available for you to purchase if you’d like more than the basic life insurance provided. Learn more about how much and when you can purchase this coverage at Costcobenefits.com > Financial Wellbeing > Life & Disability.
number 3

Choose beneficiaries

A beneficiary is who you choose to get your money and things when you die. It can be a person (or multiple people), the trustee of a trust you’ve set up, a charity or nonprofit organization, a minor (under 18 years of age) or your estate (in the case of a life insurance policy). 

Why it’s important

  • Clarity: When you name beneficiaries, it’s clear who gets what. This helps avoid arguments and hurt feelings among your family.
  • Speed: Naming beneficiaries ensures that claims for benefits such as life insurance get processed and paid timely. Without a beneficiary listed, there can be delays in determining who should receive the benefits.
  • Control: You decide who gets your money and things. If you don’t name a beneficiary, the state decides, and it might not be what you want. 

How to choose  

Think about the people who depend on you:

  • Who needs your financial help? Make sure they’re included.
  • If you have children under 18, who will manage their money? You can name a trustee to handle this.
  • Do you want to set conditions? For example, you might want your children to get money only after they graduate from college.

Please note, in order to name someone other than your spouse as your beneficiary on your retirement account, you’ll need to contact T. Rowe Price for assistance.

number 4

Make a will

A will makes sure your house, cars, money and assets go to the right people.

You may also want to consider a trust. Here are some of the benefits:

  • Set the rules You decide how or when your beneficiaries receive their inheritance. This can be useful for kids or those who need help managing money.
  • Avoid probate — Your trust distributes your assets. That means no court supervision and a faster, more private process.
  • Estate planning — You can include real estate, bank accounts and investments to be managed the way you decide. 

Other legal documents to think about:

  • Durable powers of attorney — Lets someone make financial, legal and benefit decisions for you if you can’t.
  • Health care directive — Lets someone make health care decisions for you if you can’t.

Through Resources for Living®(RFL), you have access to the Free Legal Resource Center. Use online tools to create free legal forms, such as wills, trusts and powers of attorney. To get started, visit RFL.com/Costco > Life & Relationships > Legal services > Legal forms and documents.

You can also learn more about a variety of legal topics in the Resource Library. Or take advantage of a free 30-minute consultation with a lawyer to answer any questions you may have about wills, trusts or other legal concerns. Call RFL at 833-721-2320 (TTY: 711) to request your free consultation.

number 5

Update your documents

Make sure your life insurance, retirement accounts and other documents have the right beneficiaries. You can update your beneficiaries at any time here:

number 7

Talk to your family

Let your loved ones know about your plan. By taking these steps, you can both have peace of mind that they’ll be taken care of.

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2 min watch

2 MIN WATCH

Cylinder: Hear from Costco employees

How often have you heard “you are what you eat”? That’s because what you eat has such a big impact on your physical and mental health. Listen to these Costco employees as they share their experience with Cylinder*, the new free digestive health program. 

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Cylinder is available now

Order your free gut microbiome health test with Cylinder, your free digestive health program. Learn about the good and bad bacteria in your gut, then connect with a registered dietitian and health coach to identify triggers that cause gut issues to help relieve your symptoms.

888-246-5019 | Go.CylinderHealth.com/Costco | Access code: Costco | Age 18+

*Cylinder is not available in Puerto Rico.

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4 min read

4 MIN READ

Take care of your heart, body and mind

Your Costco benefits program is designed to support your physical and mental health to keep your heart, body and mind working their best.

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Your benefits include preventive screenings and blood tests for a healthy heart, chiropractic care and custom foot insoles for a healthy body, and counseling or coaching for a healthy mind. If you need prescriptions for your heart, body or mind, the CHS Cares Medication Adherence Program* is here to support you.

Healthy heart

Preventive care services that keep your heart healthy may include:

  • Your annual physical
  • Blood pressure screening
  • Cholesterol screening
  • Blood sugar (glucose) testing
  • Height and weight measurements

Your primary care provider can tell you which services are right for you and how often to have them, based on your age, gender and medical history. Your PCP can also help you “know your numbers” (your test and screening results) and what they mean for your health.

Support for high blood pressure and diabetes

If you are diagnosed with or are at risk for diabetes or high blood pressure, your doctor may recommend medication or changes to your diet or exercise. It can be hard to know where to start.

Omada can help you manage your care between visits to your doctor. This app-based program provides you with:

  • A personalized program to guide you
  • Tools, such as a smart scale, glucose meter and/or blood pressure monitor (yours to keep)
  • Support from a clinical specialist, as needed
  • An Omada health coach to keep you on track 

Get started at OmadaHealth.com/Costco or call 888-409-8687.

Healthy body

Keeping your body healthy is easier when you’re not in pain. Use these benefits to help reduce aches and pains.

Chiropractic care 

If you or a family member is experiencing back pain, neck pain, headaches or arthritis, working with a chiropractor might offer relief. 

Changes to your Aetna** chiropractic care benefits in 2025 include:

  • The Aetna medical plan covers up to 30 chiropractic visits per year.
  • You no longer need to meet your plan’s deductible and coinsurance. 
  • Your plan’s PCP copay applies. 

Custom foot insoles 

If you are suffering from foot, knee or back pain, custom foot insoles may help. FitMyFoot offers custom foot insoles to all Costco employees and family members at a cost of $75 per pair. No prescription is needed.

  • Download the FitMyFoot app and scan your feet.
  • Then visit FitMyFoot.com/costcoemployee to place your order.
  • Your custom insoles will be shipped to your home address.
  • Get up to 3 pairs of custom insoles per year covered by your Aetna medical plan. Deductible and coinsurance apply.
    • Full-time employees who have already met their deductible will pay a 10% coinsurance, or $7.50 per pair. 
    • Part-time employees who have already met their deductible will pay a 20% coinsurance, or $15.00 per pair. 

Virtual physical therapy 

Omada for Joint & Muscle Health offers virtual one-on-one physical therapy with a licensed physical therapist at no cost to help you bounce back from an injury, build strength and flexibility, prepare for a new exercise program or stay pain-free during everyday activities. Visit msk.omadahealth.com/Costco or call 888-409-8687 to get started.

Note: Omada for Joint & Muscle Health is not available to residents of Illinois. For assistance finding physical therapy, contact your Aetna Health Concierge at 800-814-3543 (TTY: 711).

Healthy mind

An important part of your annual physical is a depression screening. Your doctor may give you a questionnaire to fill out or talk with you about:

  • How often you feel depressed or hopeless 
  • Whether you’ve lost pleasure in things you used to enjoy 
  • Trouble falling or staying asleep 
  • How often you feel tired or have little energy
  • Eating too much or too little 

Identifying and treating depression or other mental health concerns can improve your life. Feeling better is possible, and help is available, 24/7.

Support for mental health

Resources for Living (RFL), your Employee Assistance Program (EAP), is a valuable resource for mental health care or simply to help with everyday life. Services are available to all Costco employees and their household members. Dependent children living away from home can use RFL up to age 26.

Find support for:

  • Anxiety, depression, stress and grief
  • Family, parenting or relationship challenges
  • Substance use concerns
  • And much more

Services include:

  • In-the-moment mental health or crisis support, 24/7
  • 6 free counseling sessions per person, per issue, per year, with in-person, virtual and chat options
  • Well-being coaching to help you meet almost any personal goal

3 ways to find a therapist with RFL

  • Alma*: Access the Alma mental health counseling platform at RFL.com/Costco to help you find the therapist that’s right for you. Search by specialty, gender, language and more. Schedule unlimited free 15-minute consultations until you find the right fit. Then get automatic authorization to start your 6 free sessions.
  • RFL Care Partner: Connect with a Care Partner by live chat on the website or by phone at 833-721-2320 (TTY: 711). They can help you find a therapist and even schedule your appointments.
  • Talkspace: On-demand text or video chat therapy with a licensed therapist is available for teens age 13+ and adults. Get your first 6 sessions free, then copays apply. Visit RFL.com/Costco to get started.

Staying healthy with medications

Your doctor may prescribe medication for you heart, body or mind to help you reach or maintain your best health. Taking your medications as directed by your doctor — known as “medication adherence” — may seem like an easy thing to do. But research shows that nearly 50% of people don’t take their medications as prescribed.1 When this happens, a condition may worsen, which can lead to increased ER visits and hospital stays.

Costco Health Solutions (CHS)* can help. The free CHS Cares Medication Adherence Program* connects you to an expert pharmacist who can help you:

  • Work through barriers that are getting in your way, such as side effects or forgetfulness 
  • Simplify medication routines 
  • Learn simple and effective ways to improve adherence

Click here or call 800-890-5548 to schedule an appointment with a CHS pharmacist.

Note: Appointments are in Pacific Time.

1National Institutes of Health. Medication adherence: WHO cares?

*Not available in Puerto Rico.
**Available to mainland employees only.

Sources:
American Heart Association. Heart-health screenings.
American Family Physician. Screening for depression.

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How wonder can help you reach your goals

Do you imagine a life where you feel more energized, more confident and more connected? Experiencing wonder — for example, watching a beautiful sunset — can help jumpstart an improvement in your emotional well-being so you can move toward these or other personal goals. 

Finding wonder in your everyday life is a skill you can develop. The first step is to be mindful and present to the world around you. Need help learning how? Turn to Resources for Living (RFL). You can access free mindfulness digital tools or take advantage of a new benefit, free and confidential well-being coaching.

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How wonder works

Research finds that experiencing wonder, or awe, a few times a week can calm down the nervous system and decrease negative thinking. It can also trigger the release of oxytocin, the “love hormone” that promotes trust and bonding.1 People who experience awe reported feeling greater life satisfaction and improved well-being.2

Four ways to tap into wonder

Try these activities to bring the positive effects of wonder into your life. 

number 1

Take an “awe walk.”

Pick someplace you’ve never been or imagine you’re walking in a familiar place for the first time. Turn off your phone, take a few deep breaths and tune into your senses. You may find what you notice — the perfect snowflake, a bird’s melodic chirping — gives you a sense of peace and connection.

number 2

Look for moments of kindness.

Pay attention to the people around you. Catch them doing good, such as giving up their seat on a bus. Reading or watching videos about inspiring people can also trigger awe.

number 3

Listen to music that moves you.

You know the songs — the ones that send shivers down your spine or give you goosebumps. This music can take you out of yourself and lessen stress and negative emotions.

number 4

Be open to what’s possible.

Get out of your comfort zone. Seek opportunities for growth and change. Then be awed by what you can accomplish.

A great way to make this happen is to work with an RFL well-being coach. You can have as many free and confidential sessions as you’d like to help you meet whatever goal you want to achieve.

Use your sessions to:

  • Take on a new challenge, such as running your first 10K or half-marathon
  • Develop empowering habits, such as effective time management
  • Build relationships skills, such as improving communication and social skills

Get started by visiting RFL.com/Costco or calling 833-721-2320 (TTY: 711). 

Take time to smell the roses and reach for the stars. And remember, your Costco benefits are there to back you up.

1The New York Times. How a bit of awe can improve your health.
2The Washington Post. Why it is awesome that your brain can experience awe.

Sources:
The New York Times. This kind of walk is much more than a workout.
Sage Journals. Awe as a pathway to mental and physical health. 

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Thanks for everything

THANKS FOR EVERYTHING

Here’s to you!

Once again, it’s you — our employees — that have fueled Costco’s success this year. We’re grateful for the hard work, creativity and dedication each one of you brings to your work on a daily basis.

And you’ve been working on yourselves, too. Over 92,000 of you have taken this year’s We’re in This Together pledge to learn more about the benefit resources available to you and your family. Your spouses or domestic partners have increased their participation in the pledge, as well. Over 10,000 of you enrolled in our new digestive health program, Cylinder*, in its first month. And Supportiv, our peer-to-peer chat support resource, earned a user score of 4.7 stars (out of 5).

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Why pledge in 2025?

Every year brings different challenges — and often new or enhanced benefits programs to meet them. So even if you pledged in the past, pledge again starting January 1, 2025, along with your spouse or domestic partner. Look for more information coming soon in the mail and on this website.

It’s a wonder-filled life

Research shows that experiencing wonder is good for you in many ways. It can lower stress, decrease inflammation and promote trust and bonding. So we’ve chosen “wonder” as our We’re in This Together theme for 2025. Take advantage of your Costco benefits, and you might just be in awe of what you can achieve.

Your stories are the best stories

This year, four Costco employees shared how they used their benefits to help themselves and their families get the care they needed right when they needed it. If you haven’t heard their inspiring stories, you can listen here. It’s a great way to see your benefits in action. 

quotes

At Costco, it’s our responsibility and ongoing promise to provide our employees with exceptional health benefits that are reflective of how much we value their service to Costco. And it’s just as important for our employees to understand the great benefits they have available so they can use them wisely. 

The best way to stay informed about the many benefit programs available to you and your family is by taking the annual We’re in This Together (WITT) pledge. By taking the pledge, you will have access to beneficial content that will result in you getting the most out of your benefits that Costco is proud to offer to you.

Thank you for your continued hard work and for your many contributions toward Costco’s great success. My best wishes to you and your family for a healthy 2025!

Ron Vachris signature

Ron Vachris,
President & CEO 

Ron Vachris headshot

*Not available in Puerto Rico.

Sources:
The New York Times. How a bit of awe can improve your health.
The Washington Post. Why it is awesome that your brain can experience awe. 

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Take action

TAKE ACTION

How and why to take a social media break

The average person spends 2 hours and 23 minutes per day on social media.1 What could you do if you got that time back?

While quitting social media for good may not be an option, taking a break can make a difference in your health and happiness. This is especially true for teens and tweens, whose social media habit can lead to things like sleep deprivation and a negative self-image.

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What a social media break can do for you

Research suggests that although social media can be useful, it can also increase stress, anxiety, depression and even make you feel lonelier.2 By taking time off, you can gain:  

  • More opportunities to connect with friends and family 
  • Better mood 
  • Higher self-esteem 
  • A deeper sense of gratitude 
  • More relaxation and contentment 

Try grabbing a coffee with a friend, digging into a good book or taking a walk in nature. Then notice the difference it makes.

How to get started

There are no set rules on taking a social media break. You may simply limit your time to 15 minutes a day. Or opt to tune out completely for two weeks or more. Once you’ve figured out what you’re going to do, you may want to announce your plan online if you think people might worry about your absence or just to make it feel more real.

Here are a few quotes people have used with their social media break announcements that might inspire you. 

If you find taking a break more difficult than you originally thought, reach out to Resources for Living for counseling and digital resources to help you manage your social media time. Be patient with yourself and allow some backsliding now and then. Your efforts will pay off in the long run.

1Soax. What is the average time spent on social media each day?
2Harvard Summer School. Need a break from social media? Here’s why you should — and how to do it.  

Sources:
The Tiny Life. How to take a 14-day social media break — A practical guide to reclaiming your time with social media detoxing.
Cleveland Clinic. When (and how) to take a social media break 

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Watch now

WATCH NOW

The science of gratitude

Gratitude may be the best-kept secret to reduce stress and help you feel better. Its benefits include improved physical health, higher self-esteem, better sleep and stronger social connections. And it doesn’t take a lot of work. Here are a few ways you can get started on a gratitude practice today.

  • Write down one thing you’re thankful for each day
  • Say thank you or write a thank you note
  • Visualize people, pets and things you’re grateful for
  • Take a “gratitude walk” and appreciate the space around you

Check out this 2-minute video to learn more about the science behind gratitude and how you can get more into your life. You can also check out the digital resources available from Resources for Living and AbleTo* to improve your emotional health.

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*Not available in Puerto Rico.

Sources:
Centers for Disease Control and Prevention. Gratitude works.
Tremendousness. What is the science behind gratitude?
Resources for Living. Practicing gratitude — why it helps and how to do it

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GET SUPPORT

Are you feeling election stress?

Current events can be a source of stress and anxiety for many people. These feelings can impact both your emotional and physical health. One example? Grinding your teeth. This common symptom of stress can cause tension headaches and damage your teeth and jaw.   

Finding healthy ways to cope during these times is extremely important. These ideas from RethinkCare might inspire you. Keep them in mind when interacting with the news or with people you disagree with to help you manage your emotions and support your well-being. 

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4 tips to help you destress

number 1

Develop curiosity and build strength 

Think about how a person’s culture and experience shape their views. What can you learn from them even if you disagree? Relationships can be built on more than just political views. By being curious and open, you can understand other people’s perspectives and build stronger connections despite differences.

number 2

Cultivate empathy 

Build empathy by remembering times when you changed your own beliefs. Acknowledge that your views are a part of you but don’t define you. When you learn to both understand different perspectives and maintain your own, you can respect the diversity of thought and experience in others. 

number 3

Manage difficult conversations 

Difficult conversations are to be expected during election season. To have more productive and respectful discussions, work to develop a deeper understanding of yourself. That way, you can communicate with more ease, trust and confidence. 

number 4

Step back if you feel overwhelmed

Non-stop news and social media can be taxing. If you’re feeling fatigued, take a day or a few days to disconnect. Try setting specific times to engage in news and dedicate the rest to self-care. You can also practice mindfulness or meditation to clear away mental clutter and help you focus on what truly matters.

You can get through election season and beyond. The resources below can help.

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Mood-boosting ideas for World Mental Health Day

Sometimes, it’s hard to smile, especially if you’re feeling sick, tired or blue. But research shows that the physical act of smiling — and the release of feel-good chemicals it generates — can do your body good. It can lift your mood, lower stress, strengthen your immune system and possibly help you live longer.  

In honor of World Mental Health Day on October 10, we invite you to put a smile on your face (even if it’s hard) and take charge of your emotional fitness. For starters, try a technique to help you let go of anxious thoughts, described in the short video below from AbleTo*.  

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Check out the resource below to build up your emotional well-being and feel more happiness, peace and empowerment. 

*Not available in Puerto Rico.

Sources:
NBCnews.com. Smiling can trick your brain into happiness — and boost your health.
AbleTo. Shape up your self-care routine.