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LEARN THE BASICS

8 rules for more constructive conversations

The root word of communication is communion, which means to share intimate thoughts. It doesn’t always mean coming to an agreement. It means there’s a flow, a willingness to open up, to listen and be heard, to understand and be understood.

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1. Keep the gloves on.

Mutual respect is rule #1. If you don’t respect the person you’re talking to then you may want to avoid having a conversation at this time. All parties should enter the conversation with positive intent — to understand and be understood.

2. Think it through.

The most important conversation is the one you have with yourself. Take a moment to collect your thoughts and the points you want to make. Then, stay on track and in the moment. Avoid bringing up unrelated topics. Know what your anchor is and refer to it regularly.

3. Stick to the facts.

State what you know to be true. This doesn’t mean you have to be a historian, medical expert or political scientist. Your lived experiences are true for you. The same goes for the person you’re speaking with.

4. Aim for dialogue. Not monologue.

Ensure that other people have a chance to be heard. Avoid raising your voice and interrupting or talking over people, even if they’re using these tactics.

5. Listen. Listen. Listen.

Instead of solely trying to prove your point, listen with the intent of understanding what the other person is trying to say. What can you learn from this conversation? What light can they shed? Is there something you hadn’t previously thought of or considered? Listening makes people feel seen, heard and valued. This can greatly increase the odds that they’ll do the same for you.

6. Stay calm.

Emotionally charged conversations can be extremely stressful. This can make us only want to engage with people who already agree with us. If we do engage, we can sometimes be defensive, say things we later regret, or stop listening altogether and simply wait until we get a chance to speak. When we keep our emotions in check, we open up consideration for other points of view and expanded thinking. If you need to step away from the conversation to collect yourself, that’s okay, too. Remember, the loudest voices aren’t necessarily right.

7. Use appropriate language.

Tuck away the insults, stereotypes and triggering comments. (Review the previous step if necessary.)

8. Show genuine interest.

Use the tips below to help your conversation partner feel seen, valued and inspired to return the favor.

  • Put away distractions. Turn off the phone. Pull out your earbuds. Make eye contact.
  • Repeat words or short phrases back. This lets the person you’re talking to know you heard what they said. For example, “You said you think what happened is unfair. Okay, can you help me understand why?”
  • Respect personal experiences and emotions. Refrain from making dismissive comments like, “It’s not a big deal” or “You’re overreacting.” Instead, say, “I hadn’t thought of it like that. I understand now” or “I was wrong. Thank you for correcting me.”
  • Ask questions. Go beyond the obvious and dig a little deeper. Ask questions like, “Why do you feel this is the best option?” “What was considered when arriving at your point of view?” “Can you tell me more about how you feel?” or “Can you explain why you think that?” In response, try saying things like, “I feel _ because of _.”

After a hard conversation, take time to think about what you discussed. Journal your thoughts. Write down what you learned, what you wished you had said or what you could have said differently. Ask yourself what you learned about yourself and others.

This kind of mindful review can help you recognize your blind spots. Over time, you’ll become more comfortable approaching challenging conversations.

Remember, none of us is perfect. We may sometimes miss the mark in our attempt to gain understanding, forget to mention something or, upon later reflection, have a change of heart. It‘s okay to revisit conversations and even concede ground if need be. In the end, we may have to agree to disagree to avoid jeopardizing relationships with people in our lives.

Source: AbleTo. How to have difficult conversations.

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LEARN THE BASICS

Podcast: Managing mom guilt

No matter how hard you try to be a great mom, sometimes you feel like your best just isn’t good enough. What you’re experiencing is “mom guilt.” And you’re not the only woman who feels this way.

On this episode of Behaviorally Speaking, Angela Nelson, MS, BCBA, and Kristin Bandi, MA, BCBA, discuss this very common and unpleasant experience. They highlight what mom guilt is, where it comes from and how to manage it. Whether managing unrealistic expectations, asking for help or setting ourselves up for success, there are several ways to work through this uncomfortable feeling. And you can explore them in this informative podcast.

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Podcast — Managing mom guilt

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Have an attitude of gratitude

You can’t always change your circumstances, but you can decide where to focus your mind and heart. By choosing to make gratitude a daily practice, you can increase your happiness, enhance your emotional well-being and even improve your health. 

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What is gratitude?

Gratitude is being aware of and thankful for the good things you have. These good things are not necessarily material possessions. They can be relationships, events or anything positive in your life. 

Gratitude is a feeling that can come to you spontaneously, but it’s also a daily practice you can cultivate. During this busy time at work, it’s still important to take a few moments to focus on what’s meaningful to you. Choosing to count your blessings and taking the time to be grateful for the good things in your life can have far-reaching positive effects. 

The benefits of gratitude

A gratitude practice can lead to:

  • Increased happiness. Gratitude helps people feel happier and experience positive emotions. When you focus your mind on things that make you feel grateful, you’ll find that positivity follows.‌‌
  • ‌Reduced depression. Verbally expressing or silently reflecting on gratitude decreases depression. Practicing gratitude regularly has also been shown to protect against developing depression in the future. 
  • Strength when facing adversity. Gratitude is good for your emotional health. It can help give you emotional strength and resilience when you’re confronted with stress, loss, grief or trauma. Gratitude lowers cortisol, a stress hormone, in your body. Lowered cortisol levels help you avoid many physical and mental side effects of stress.
  • Improved physical health. People who are grateful tend to sleep better and have fewer aches and pains. Increased feelings of gratitude might even indirectly improve immune function and reduce inflammation. 
  • Community building. People who are focused on gratitude are inspired to give back and support their community in positive ways. This means cultivating gratitude will not only benefit you — it’ll also benefit those around you.

How to foster gratitude

Gratitude can be felt and expressed in several ways. Your feelings of gratitude can be for the past (thankfulness for memories and blessings), the present (appreciating what you have) or the future (an optimistic outlook). If you want to foster gratitude in your life, there are many simple ways you can try. 

  • Practice mindfulness. Mindfulness and gratitude are connected. Mindfulness is the practice of intentionally focusing your attention on something. Even just a few minutes of meditation focusing on thankfulness can increase your feelings of gratitude. 
  • Say thank you. The simple act of saying a sincere “thank you” to others will grow your gratitude. Both saying “thank you” out loud and taking the time to write a thank you note will help you increase gratitude in your life. If you can’t thank someone personally, even pausing to thank them in your mind can foster gratitude. 
  • Keep a journal. Gratitude journaling doesn’t have to be time consuming or complicated to be effective. One study showed that people who made a simple daily list of things they were grateful for reported a significant increase in happiness and life satisfaction after just two weeks.‌
  • Start saying grace. Pausing to express your thanks before eating is a popular practice for cultivating gratitude. Grace is commonly said as a prayer of thanksgiving before a meal, but you don’t need to be religious to say grace. Just take a moment to thank the people you’re with and recognize the blessing of a nourishing meal.
  • Surround yourself with gratitude cues. Fostering gratitude might require some reminders. Surround yourself with pictures of people, pets or places that inspire your feelings of gratitude. Leave yourself sticky notes with reminders of what you’re thankful for and make it a habit to take a moment to give thanks whenever you see them.

A little gratitude leads to more gratitude 

When you try to focus your mind and thoughts on the things you’re grateful for, you’ll start to notice more things to be grateful for. Scientists have found that brain scans of people who foster gratitude show changes that make them more likely to continue their practice. This means that as you work to have more gratitude in your life, the positive feelings of thankfulness will begin to flow more easily and naturally. ‌

Fostering gratitude takes a little bit of time and intention, but your efforts will pay off. You’ll transform your mind and possibly even improve your physical and mental health by choosing to focus on gratitude. 

Source: WebMD. How to foster gratitude.

If you’d like to learn more about starting a gratitude practice or other tools for improving your emotional and physical health, the following resources can help.

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Find freedom in forgiveness

Forgiveness can be hard. It’s tempting (and easier) to hold a grudge when someone causes you pain or makes you angry. You may even be angry or disappointed with yourself, and find it tough to let go of those negative emotions. But there are real physical and emotional benefits to letting go of chronic anger.

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Forgive for better health, a better you

Whether or not you’re aware of it, negative emotions cause stress. And stress is at the root of many physical and mental health issues. When you’re able to forgive yourself or someone else, or someone forgives you, the benefits begin right away.

FORGIVENESS CAN:
Infographic reading: Lower blood pressure and reduce your risk for heart  attack and stroke; Strengthen your immune system (think fewer colds); Help you sleep better, which has benefits ranging from more energy to easier weight loss; Reduce anxiety and depression; Improve  your  relationship  with yourself and other people

Forgiveness means different things to different people. But for most, it means letting go of anger, hostility and thoughts of revenge. This gives the forgiver — and the one being forgiven — more peace and freedom and more space for positive thoughts and feelings.

The following resources are available to you through your Costco benefits. They can help you take steps to forgive others and be more in control of your emotional well-being. These resources are confidential and available to you at no cost.

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LEARN THE BASICS

The power of forgiveness

What can forgiveness do for your health? The answer may surprise you. Explore the healing benefits of forgiveness in this short video from the Harvard T.H. Chan School of Public Health.

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Whether it’s a driver who suddenly cuts you off or years of resentment towards a family member, unresolved conflict can have an impact on your physical health. “There is an enormous physical burden to being hurt and disappointed,” says Karen Swartz, M.D., director of the Mood Disorders Adult Consultation Clinic at The Johns Hopkins Hospital. Chronic anger puts you into flight-or-fight mode, which sets off changes in your heart rate, blood pressure and immune response. Those changes can increase the risk of a wide range of ailments, including depression, heart disease and diabetes.¹

The good news is that forgiveness can put you on the path to physical and emotional well-being. So, what better time to start this healing practice than right now?

¹ Johns Hopkins Medicine. Forgiveness: Your health depends on it.

Source: The power of forgiveness. Harvard T.H. Chan School of Public Health, 2019.

The following resource is available to you through your Costco benefits. It can help you take steps to forgive others and be more in control of your emotional well-being. This resource is confidential and available to you at no cost.

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How to practice forgiveness

Learning to forgive yourself and others can have profound emotional and physical benefits. But forgiveness doesn’t always come easily. Here’s how you can cultivate this life skill in your relationships.

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4 ways to forgive yourself and others

Forgiveness doesn’t happen all at once. The hurt is real and can’t be wished away. However, there are steps you can take to process your feelings and gradually get more comfortable with forgiving.

1. Don’t bury those negative emotions

Let yourself feel the hurt, anger and sadness caused by the other person. Then let those feelings go. Picture them as balloons being popped one by one. Take care of yourself — eat healthy, exercise each day, limit alcohol, do things you enjoy. Talk with a friend you trust about how you feel. And be patient: with yourself and other people.

2. Change your focus

Try going for a walk or doing some mindful breathing exercises. Meditation, yoga or another gentle movement practice can also help. You don’t need to take a lot of time out of your day to refocus. One or two 15-minute walks each day can help clear your mind. The important thing is to swap a fun or positive activity for negative emotions you may be having, even if only for a short time.

3. Think about the relationship

Is the offending person a close friend, family member or co-worker? Are they important to you? Remind yourself what you appreciate and value about them. Perhaps it’s a childhood friend who really “gets you.” Someone with whom you enjoy doing things. A family member you see often and need to stay on good terms with.

Also keep in mind that while one relationship may not mean as much to you as another, forgiving the other person is a way to further your own well-being.

4. Talk

Be honest and vulnerable. Say how you feel. Are you angry? Disappointed? Confused? Sad? All of the above? Tell the offending person you want to forgive them and why it’s important to you. Doing this can make you feel more in control — and less controlled.

 

The following resource is available to you through your Costco benefits. It can help you take steps to forgive others and be more in control of your emotional well-being. This resource is confidential and available to you at no cost.