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Video: 2025 Benefits changes

VIDEO: 2025 BENEFITS CHANGES

NOVEMBER 2024

The hot list: Benefits changes for 2025

Want to know what’s coming in 2025? Watch this new video so you can learn about the new and enhanced benefits arriving soon.

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Discover new and updated benefits available January 1, 2025

Aetna ID card update*

To ensure that you and your family members enrolled in the Aetna medical plan have access to a primary care physician (PCP), a PCP will be assigned to you and your enrolled family members on your Aetna® ID card. Their phone number will be provided so you can call to schedule your preventive care or a new patient appointment. If you already have a PCP you’ve seen in the last two years, that provider will be the name on your card  

  • If you see a nurse practitioner or physician’s assistant, their supervising physician will be the name on your card 
  • You are not required to see the assigned PCP and can change the PCP on your card at any time 
  • There are no changes to your medical plan — this is not an HMO, so you don’t need to get a referral from a PCP to see a specialist 
  • Contact your Aetna Health Concierge at 800-814-3543 (TTY: 711) if you have questions or you’d like to change the PCP on your card 

Dental incentive*

  • Earn a $50 credit toward your annual medical deductible or coinsurance when you get at least one annual dental cleaning 
  • Available for you and each dependent enrolled in Aetna Medical and Dental® plans  

Maternity incentive*

  • Earn up to a $400 credit toward your annual medical deductible or coinsurance for you or your spouse or domestic partner when you enroll and engage in the Aetna Maternity Program during and after your pregnancy 
  • The earlier in your pregnancy you enroll, the more you can earn 
  • Visit Aetna.com/Maternity or call 855-282-6344 (TTY: 711) to learn more and enroll

Chiropractic visits*

  • You’ll have coverage for up to 30 chiropractic visits per year  
  • You no longer need to meet your deductible or coinsurance for visits
  • Your plan’s PCP copay applies
  • Available for you and your dependents enrolled in an Aetna Medical plan

No-cost visits to 98point6®** 

  • Text-based visits to board certified doctors for a $0 copay
  • Available to you and your dependents age 1+ enrolled in a Costco medical plan  
  • Get visit-ready by registering at 98point6.com/Costco or on the 98point6 app 

FitMyFoot 

  • All employees and their family members can get custom foot insoles for $80 per pair to help with foot, knee or back pain
    • Download the FitMyFoot app to scan your feet 
    • Then visit FitMyFoot.com/CostcoEmployee to place your order
    • Custom foot insoles are shipped to your home address
  • For employees and dependents enrolled in an Aetna medical plan, up to three pairs of insoles per year are covered. Deductible and coinsurance apply.

Alma  

  • Effective January 1, 2025, you’ll have expanded access to mental health providers and a new way to search for a therapist online through Resources for Living (RFL). Alma, available through the RFL website, allows you to search for providers who are in the network and accepting new patients. Also, with Alma, you:
    • Can schedule a consultation with the provider of your choice
    • Receive automatic authorization for 6 free therapy sessions per issue per year for you, all your household members and dependent children up to age 26
    • Filter your provider search based on personal preferences
    • Can view a provider’s profile before requesting a consultation
    • On average, have your first therapy session within 5 days
    • Have access to providers that offer both virtual and in-person support

Well-being coaching

  • You can also talk with an RFL Well-being coach for free and confidential coaching sessions to help with your personal goals, such as:
    • Developing better eating habits
    • Learning better time management
    • Stepping out of your comfort zone
  • Visit RFL.com/Costco or call 833-721-2320 (TTY:711) to learn more

WeightWatchers

  • Your monthly rates are now even lower! $9 for you and $14.50 for your spouse or domestic partner and dependents 18+ 
  • Visit WW.com/Costco or call 866-204-2885 to learn more 

LifeMart

  • Discounts on gym memberships, virtual fitness and childcare** programs 
  • Click here to access your employee savings 

Sleepio

  • A no-cost, online sleep improvement program
  • Clinically proven to help you clear your mind, get better sleep and have better days in just 6 weeks
  • Available to you and your dependents 18+ enrolled in a Costco medical plan
  • To get started:
    • Visit Sleepio.bighealth.com/Costco and complete the coverage check
    • Click the link in the confirmation email you receive to download the Sleepio app and create your account
    • Complete the baseline sleep quiz and start seeing the benefits of Sleepio

Cylinder** Available now!

  • Expert help and support for gut health and digestive issues, no diagnosis needed
  • Available at no cost for you and your dependents 18+ enrolled in a Costco medical plan 
  • Get started at Go.CylinderHealth.com/Costco (access code: Costco) or call 888‑246‑5019

Dependent basic life insurance

  • Your dependents enrolled in a Costco medical plan automatically receive basic life insurance with Unum at no cost to you.
  • Coverage increases from $1,500 to $3,000 for each enrolled dependent

New programs and services are available January 1, 2025. Visit Costcobenefits.com to learn more.

*Available to the Mainland only.
**Not available in Puerto Rico.

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Take action

TAKE ACTION

SEPTEMBER 2024

Virtual physical therapy at no cost

Did you know Costco has a free program to treat nearly all muscle and joint issues, such as low back pain and osteoarthritis? Osteoarthritis can be a very painful condition that occurs when cartilage, the flexible tissue at the end of bones, wears down over time. You can get relief from pain, as well as improve physical function and fitness, with virtual physical therapy.

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Physical therapy from the comfort of your home

Virtual physical therapy through Omada for Joint & Muscle Health can be an easy and convenient way to build strength and flexibility when recovering from an injury, living with chronic pain or starting a new exercise routine.  

From your desktop or mobile device, you’ll work one-on-one with a licensed physical therapist who will assess your condition and create a personalized plan to help you reduce your pain and even live pain-free. They’ll guide you through each exercise so you can start moving with more ease. If equipment, such as resistance bands, is needed for your exercises, it will be delivered right to your home. Check out this short video for a program overview. 

Conditions treated include: 

Surgery and 2nd opinions

If you’ve already tried physical therapy and are at the point where your doctor has recommended surgery, you can get an expert second opinion through 2nd.MD. This no-cost program connects you to leading specialists who can gather and review your records and give you guidance via video or phone.  

2nd.MD doctors can address questions about: 

  • An upcoming surgery
  • A chronic condition or chronic pain
  • A new diagnosis
  • Your treatment plan

You can download the 2nd.MD mobile app to make accessing the program even more convenient. Learn how to use the app with this one-minute video. 

Your Costco benefits provide these programs and more to help you stay safe and healthy and give you peace of mind about your medical treatment. For more information, see below.

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Get support

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GET SUPPORT

AUGUST 2024

When a loved one reaches end-of-life

The loss of a parent or loved one can be one of the most difficult events in a person’s life. The months leading up to their death, and the grief that follows, can be extremely painful, no matter what your relationship with your loved one has been. Your Costco benefits can help with support and guidance throughout this challenging time.

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Palliative or hospice care?

When your family member has a serious illness, they may talk with their doctor about what direction they want their treatment to take. They often can’t have these conversations as they get more ill and may need you to make healthcare decisions for them.

Resources for Living’s legal services can help you and your family member set up a healthcare proxy so that you can legally make decisions about their treatment on their behalf. Your family member may also want to talk to their doctor about a do-not-resuscitate order (DNR) if they don’t want CPR attempted if their heart stops beating or their breathing stops. 

Treatment options to consider include palliative care or hospice care. These are explained below. 

Palliative care can transfer to hospice care if the medical team believes treatment is no longer helping and the person is likely to die within six months. Alternately, hospice care can be stopped if the person wants to restart medical treatment or if they get better unexpectedly.

Grieving the loss of loved one

There is no one way to feel when a parent or loved one dies. In fact, most people rarely experience one emotion — one moment, you might be flooded with sadness, then the next moment, feel anger or anxiety. It’s also normal to feel relief that your loved one is no longer suffering or that the grueling caregiving is over. Every emotion is valid. 

Understand that grief has no timeline. Resist the idea that there are certain stages you need to go through. Be patient, allow yourself to feel all your feelings and try the following strategies to find some peace.

5 strategies to cope with grief

number 1

Lean on others

Find one or two trusted friends or family members who you can call whenever you’re struggling. To feel less alone, join a support group for people who have lost a parent. Resources for Living’s care partners can guide you to resources in your area. You can also find peer support with Supportiv, a program that connects you via anonymous small group chats with people struggling with the same things you are. 

number 2

Find time for exercise

Take a daily walk to keep your energy up and release feel-good endorphins. Studies show that physical activity can help people who are grieving feel less depressed and anxious.

number 3

Reconnect through stories and activities

Talk to family about what your family member meant to you and look at old photos to bring back happy memories. Engage in activities they loved, such as cooking their favorite meal, as another way to connect.

number 4

Do something in their memory

Honor your loved one by planting a tree, running a race in their name, or donating to or volunteering at their favorite charity. These actions can raise your spirits and give you a sense of comfort.

number 5

Try therapy

A therapist can help you process your grief. Therapy is also a safe space to work through any difficulties you had with your loved one, find forgiveness and achieve a level of closure. Get started with six yearly free counseling sessions via in-person, televideo or chat through Resources for Living. You can also try an eight-week online program to help process grief through AbleTo.

Grieving is normal, natural and different for everyone. Be kind to yourself and take the time you need to work through your loss. And remember, help is available. Turn to the resources below to get the support you need.

Sources:
National Institute on Aging. What are palliative care and hospice care?
WebMD. What is hospice care?
Forbes Health. Losing a parent: expert tips for coping with the grief.

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Family benefits

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FAMILY BENEFITS

AUGUST 2024

Resources for raising a healthy family

Maybe you’re just starting out on your parenting journey. Or maybe you’re in the thick of it. Either way, you can probably use all the help you can get. That’s why your Costco benefits offer a variety of free or low-cost programs to support the well-being of you and your children as they grow and mature.

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Baby on the way or planning for kids?

Whether you’re planning for your first child or adding to your family, the Aetna Maternity Program* provides expert guidance and support before, during and after pregnancy. If you’re having a hard time conceiving, the program offers help for infertility, including coverage for treatments and access to a fertility advocate. 

Planning to adopt? Adoption Assistance from Costco provides up to $5,000 per child (maximum of two adoptions) to help cover adoption expenses, such as agency fees, attorney fees and transportation.  

Emotional health support

It’s never too early to help your child learn the social and emotional skills they need to have a happy life. Use your benefits to educate yourself on the best way to support your kids and to access the mental health services they may need throughout their childhood.

RethinkCare provides training, tools and resources at no cost to help parents, caregivers and children of any age manage challenges at home and school. The program also provides support for children with developmental delays or disabilities and can help parents navigate special education services.  

Families with children who struggle with ADHD, anxiety and other behavioral conditions can get access to therapy and psychiatry through Telemynd*, a program for employees and their dependents enrolled in an Aetna medical plan. Telemynd can support age 5+. Virtual therapy and psychiatry appointments are available with wait times under one week. Your plan copays apply. In addition, all employees can access 24/7 text-based or video therapy through Talkspace, available for teens age 13+ and adults. You can get six free sessions when you access the program through RFL.com/Costco.

Benefit choices that can save you money

Raising a child isn’t cheap. But your Costco benefits can help lower your family’s health and wellness expenses and make a big difference in your budget.

Costco medical plans

In-network providers save you money on doctor’s visits, dental procedures and more. These providers have contracted with your medical plan provider Aetna®, Triple-S or HMSA to provide services at a certain rate — usually much lower than what they would charge someone outside of the network. In-network preventive care, such as well-child checkups, recommended vaccines and dental cleanings, is covered at 100%. 

Institutes of Quality*

Through your Aetna medical plan, you have access to top-rated hospitals and facilities known as Institutes of Quality (IOQ). These providers meet your needs by offering excellent care and commitment to your recovery. When you choose an IOQ for certain bariatric (weight loss), cardiac (heart) or orthopedic (bone or muscle) procedures, Costco pays 100% of the cost of the hospital or surgical facility charges. You will still pay your cost shares for your surgeon, anesthesiologist and other non-facility charges. 

On-demand support

Unnecessary trips to the emergency room can be costly. If you need help finding an in-network urgent care facility on an evening or weekend, call the 24-Hour Nurse Line* at 800-556-1555 (TTY: 711) to find one near you. HMSA’s Online Care, for employees in Hawaii, and TeleConsultaMD, for employees in Puerto Rico, also provide employees and their dependents enrolled in a Costco medical plan on-demand access to care.

98point6** 

Save the cost of a doctor’s visit with on-demand text-based care through 98point6. You’ll be connected to a board-certified doctor who can diagnose and treat colds, the flu, rashes, allergies and many more common conditions. No appointments, no waiting rooms and no travel necessary.

Inspira Financial** 

A Health Care Reimbursement Account (HCRA) or Dependent Care Assistance Plan (DCAP) offered by Inspira Financial is another good way to save. These accounts allow you to lower your taxes by setting aside pre-tax dollars for eligible health care and dependent care expenses. Use an HCRA for things such as over-the counter medications, Band-Aids, copays and deductibles. A DCAP can help cover childcare, preschool tuition, before- and after-school care and more. Enroll in an HCRA or DCAP during Annual Enrollment in November. You can also enroll in DCAP during the year if your dependent care needs change. 

Remember, as a parent, you have the most important job in the world. Don’t hesitate to reach out for help when you need it. Take advantage of the resources below to save money and make your life easier.

*Available on the mainland only.
**Not available in Puerto Rico.

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Explore more

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EXPLORE MORE

JULY 2024

The gut-brain connection

Do you ever get butterflies when you’re excited or nervous? Or feel hungry after watching a pizza commercial on TV? That’s your gut communicating with your brain. 

The relationship between these two parts of your body affects your mood, sleep and digestion. So, it’s important to get the right treatment if you have gut issues, such as bloating, constipation or acid reflux.  

If these conditions affect you, you’re not alone — digestive disorders are the second most common diagnosis among Costco employees. That’s why Costco employees now have access to a new, free digestive health program from Cylinder to help get the best possible care for gut issues.

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Substance misuse and the gut

95% of your body’s serotonin, the “happiness hormone”, is manufactured by gut bacteria. Misusing addictive substances, such as alcohol or narcotics, disrupts your gut health which lowers your serotonin levels. This can cause feelings of depression and anxiety. Restoring gut health is one way to help return serotonin to healthy levels, an important part of substance misuse recovery.

Gut health and diabetes

Gut health may also be tied to diabetes. For years, researchers have been studying the composition of the gut microbiome, a collection of microorganisms that include fungi, bacteria and viruses that live in the digestive tract. People with higher levels of certain bacterium are more likely to have insulin resistance, which can cause high blood sugar and diabetes. Improving your gut health can help balance your gut bacteria and may reduce symptoms and slow down the progression of the disease.

Your new digestive health benefit

If you’re one of the many people with gut issues, often suffering in silence, your new digestive health benefit from Cylinder can help. It’s available at no cost to employees and their family members age 18+ enrolled in a Costco medical plan.

This free virtual program offers 24/7 digestive health support, starting with a free at-home gut microbiome test to measure the good and bad bacteria in your gut. A registered dietitian and health coach will then work with you to get to the root problem of your digestive symptoms. This highly effective resource has helped 91% of users improve their GI health. For more information, visit Go.CylinderHealth.com/Costco and use access code: Costco or call 888-246-5019.

Better health starts with the gut. Get support from the resources below.

*Not available in Puerto Rico.

Sources:
National Geographic. Your gut health can affect the rest of your body. Here’s why.
Cedars Sinai. Gut bacteria may play a role in diabetes.

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Get the facts

person in thought with texts "myths and facts"
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GET THE FACTS

FEBRUARY 2024

5 myths about men’s health

There are a lot of misconceptions about men’s health. You may have heard some yourself. And while many aren’t harmful — no, wearing a hat won’t make you go bald — others can lead to more serious health issues.

Clearing up these myths is an important first step. Here are five you should pay attention to.

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number 1

Myth #1: Men don’t get breast cancer.

Although breast cancer is most often found in women, 2,800 men in the U.S. will be diagnosed with the disease each year. Most men don’t know they can get this type of cancer, so they may ignore early warning signs, such as a lump or swelling in the breast. Their condition may go untreated until the disease has progressed and they have more severe symptoms.

Risk factors for men include having a family history of breast cancer, an inherited gene, obesity and age. Getting tested regularly can help men control their risk and seek appropriate treatment if necessary.

number 2

Myth #2: Erectile dysfunction (ED) only affects older men.

This common condition is nothing to feel insecure about. Nearly 40% of men are affected with ED by age 40. While the decrease in testosterone that happens as you get older can play a part, there are a wide range of factors that can cause ED in men of all ages.

Findings show that 71% of men who have experienced issues related to sexual health, including ED, have also been diagnosed with cardiovascular disease or diabetes. In addition, trauma and post-traumatic stress disorder (PTSD) can put men at a higher risk of developing symptoms. Other causes include tobacco use, cannabis use, alcohol or other substance misuse, and certain prescription drugs.

Fortunately, you can make these lifestyle changes to reduce your risk of ED symptoms:

  • Exercise regularly.
  • Quit tobacco and nicotine products.
  • Drink alcohol and use cannabis in moderation.
  • Eat a balanced diet with plenty of fruits and vegetables, lean proteins and whole grains.
  • Maintain a healthy weight.

There are also a variety of treatment options available. Talk to your doctor about the best option for you.

number 3

Myth #3: There’s no benefit to seeing a doctor once a year.

It’s common for men to think they don’t need to see a doctor on a regular basis. But annual physical exams are important for men of all ages, not just when they need a colon or prostate cancer screening, or when there’s a health concern.

Testicular cancer disproportionally affects men in their 20s and 30s. Other threats include early heart disease, high blood pressure and diabetes. Regular checkups are an opportunity to identify health concerns early when they’re easier — and less expensive — to treat.

Establishing a relationship with a primary care provider (PCP) as a young adult can benefit you throughout your life. Your doctor will know your health history and what diseases you may be at risk for. Finding someone you can trust early on can help you as you age and your health needs change.

number 4

Myth #4: If you don’t have any symptoms, you don’t have prostate cancer.

Prostate cancer affects 1 in every 9 men as they age and often doesn’t cause any symptoms until it reaches a more advanced state. One of the ways to reduce your risk is with prostate-specific antigen (PSA) screening test, especially if you’re 55 or older.

If men do have symptoms, the most common are blood in the urine, the need to urinate often or the inability to urinate at all, and pain in the lower back, hips and upper thighs. While these symptoms may be caused by other health concerns, be sure to tell your doctor if you experience them.

You can take steps now to reduce your risk of getting prostate cancer by maintaining a healthy weight and staying active. Choose a low-fat diet with lots of fruits and vegetables. And aim for 30 minutes of exercise most days of the week.

number 5

Myth #5: Depression and anxiety are signs of weakness.

Nearly 1 in 10 men experience depression or anxiety. These are serious health conditions that have nothing to do with being weak or lacking willpower. Much like a physical illness, depression and anxiety can happen to anyone regardless of social class, income level or intelligence.

Symptoms of these mental health conditions often look different in men. They may include feeling restless, tense, irritated or isolated, working all the time or having very little energy, not seeing value in what you do, or experiencing headaches, insomnia and digestive issues. Men may avoid treatment because they worry the stigma of mental illness will cause them to lose the respect of family or friends.

But ignoring depression and anxiety, staying busy or thinking you can just handle it isn’t a solution. These efforts won’t make the condition go away and could lead to more serious challenges. Fortunately, there are proven treatments, including therapy and medication, that can help.

Know the truth

Knowing the truth about men’s health can help you take better care of yourself. Your Costco benefits are there to provide the right care, whenever needed.

Sources:
Centers for Disease Control and Prevention. Breast cancer in men.
American Cancer Society. Key statistics for breast cancer in men.
Advanced Urology. Myths and facts about erectile dysfunction.
Cleveland Clinic. Erectile dysfunction.
U.S. News and World Report. Primary doctors for men.
Prostate Cancer Foundation. Five myths and misconceptions about prostate cancer.
UNICEF. Busted: 7 myths about mental health.
Medical News Today. Men’s mental health: “man up” is not the answer.
Anxiety and Depression Association of America. Men’s mental health.

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Explore your benefits

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EXPLORE YOUR BENEFITS

JANUARY 2024

We’ve got your back

No one can do it all themselves. Each of us needs help and community, especially when we’re making changes in our lives. That’s why Costco offers a wide range of benefits resources to help you with all areas of your well-being — so you always feel supported and never feel like you have to do it on your own.

As you gear up to pursue your goals for the year, commit to getting to know your benefits and, if you haven’t already, take the pledge. Encourage your spouse or domestic partner to take it, too. And prepare to celebrate each accomplishment you make along the way.

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A strong foundation for emotional, financial and physical well-being

Your Costco benefits provide the care you need to flourish. They can help you:

Live a longer, healthier life

Costco medical and dental plans cover preventive care at 100% when you see an in-network provider. Preventive care includes physical exams, dental checkups and cleanings, some cancer screenings and certain age-appropriate immunizations. This routine care can help you stay well and catch health concerns early, lowering your risk for disease and disability.

Get help for a serious health challenge

Live Healthy Team* Coaches can help employees and their families enrolled in an Aetna® medical plan create an action plan, connect to the right resources and coordinate care when you’re diagnosed with a serious health condition. You can also use 2nd.MD to get a second opinion on your diagnosis or treatment plan, and connect with Resources For Living (RFL) to get emotional support services, including counseling and daily life assistance.

Manage a chronic condition

Omada for Diabetes, Hypertension & Prevention provides personalized online programs to help you make healthy choices when living with a chronic condition. You’ll work with a dedicated health coach and a clinical specialist to get the support and tools you need to make simple changes for a healthier life.

Find mental health support

RFL has a team of care partners that can help with challenges such as stress management, work-life balance, relationships, grief, depression, anxiety, substance misuse, self-esteem and personal development. They offer in-person or virtual counseling, daily life assistance, disaster relief, help with child or elder care, and more. You can also use Supportiv for online peer-to-peer support and AbleTo** for help building skills to better cope with life’s challenges.

Deal with parenting challenges

RethinkCare gives your family 24/7 access to tools, webinars and resources to help you understand, teach and better communicate with your children, including those with developmental or learning challenges. You can also try Supportiv for peer-to-peer parenting support.

Quit tobacco or get support for drug and alcohol misuse

Costco Tobacco Cessation Program pairs you with personal support to design a plan to help you quit tobacco for good. And if you or someone in your family is struggling with drugs or alcohol, RFL can help you find in-network rehabilitation facilities and provide behavioral health support services.

Go through a life change

Your Costco benefits are there for you when you’re building a family, buying a home, going through a divorce or coping with the loss of a loved one. Resources to help with these transitions include the Adoption Assistance Program, the Aetna Maternity Program* for help with infertility and postpartum challenges, and RFL for legal and financial consultations and grief counseling.

Create a stable financial future

T. Rowe Price manages the Costco Retirement Plan that helps you save for your future. Costco will make contributions to your account even if you don’t. You can also use SmartDollar® to take control of your finances and pay off your debt, and spend less on taxes with a Health Care Reimbursement Account (HCRA)** and a Dependent Care Assistance Plan (DCAP).**

Whatever you’re looking to achieve, use your Costco benefits to help you get there. Learn more about some of the resources available to you below.

*Available on the Mainland only.
**Not available in Puerto Rico.

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2024 Annual Enrollment: November 1-21

LET’S GET COOKING

NOVEMBER 2023

Annual Enrollment is served!

November 1–21, 2023 

Annual Enrollment is your opportunity to review and make changes to your benefits plan elections for the upcoming year. It’s also the time to confirm eligibility for any enrolled family members to continue their coverage through 2024.

In late October, an Annual Enrollment letter and the 2024 Benefit Plan Changes booklet were mailed to you to help you with the enrollment process. If you didn’t receive these materials, or if you prefer to review online, you’ll find everything you need at Costcobenefits.com.

Want to make sure you don’t miss any steps? Watch this quick Annual Enrollment video.

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The recipe for a healthy, happy 2024

Follow this checklist to ensure a successful Annual Enrollment. You must complete these steps by November 21, 2023.

  1. Sign up for text reminders on the Enrollment Website at Costcobenefits.com.
  2. Watch the Annual Enrollment video to make sure you don’t miss any steps.
  3. Review your 2024 Benefit Plan Changes booklet.
  4. Complete your Dependent Verification to continue coverage for your eligible family members. This must be completed every year, even if you don’t make any changes to your benefits.
  5. Review your current benefits plan elections on the Enrollment Website. This includes confirming your life insurance beneficiaries.
  6. Enroll or re-enroll in your Health Care Reimbursement Account (HCRA) and/or Dependent Care Assistance Plan (DCAP) for 2024.* Remember, even if you’re already enrolled, you must re-enroll to participate in 2024.

To complete your Annual Enrollment, use your ESS user name and password to log in at Costcobenefits.com.

*Not available in Puerto Rico.

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Enhanced benefits

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ENHANCED BENEFITS

NOVEMBER 2023

Here’s what’s new for 2024

Costco takes your health and well-being very seriously. That’s why your Costco benefits are continually evolving to provide affordable, quality care for you and your family. You’ll find exciting new benefits plan enhancements for 2024 to help with hypertension management, mental health support and vision coverage — all at no cost to you or your covered family members.

Watch the Benefit Changes video to learn more about these enhancements.

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Explore your enhanced benefits

Help for hypertension

A new virtual blood pressure management program from Omada is coming in 2024. Omada for Hypertension provides one-on-one support and guidance from a personal health coach and clinical specialist, as well as the tools you need to track and monitor your progress. In addition, you’ll get a personalized care plan, weekly lessons and membership in an online support group.

Employees who are enrolled in a Costco medical plan and their covered dependents age 18 or older can participate in Omada for Hypertension at no cost, starting January 1. If you’re enrolled in Omada for Diabetes or Prevention, your health coach can also assist you with this service.

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Peer support when you need it

Beginning January 1, all Costco employees, their household members and dependent children age 13 or older will have free access to Supportiv. This online peer-to-peer support program matches you with other people going through the same struggles you are, such as emotional challenges, parenting concerns, relationship issues and much more. The conversations are through live small group chat sessions that are professionally moderated and fully anonymous. It’s your place to de-stress and feel supported 24/7, 365 days a year – no appointment necessary.

Use your vision benefit throughout the year

Starting in 2024, your vision and hearing aid* benefits will be supplied through EyeMed. With this change, you no longer have to use your vision benefit in a single purchase — it’s available to use throughout the year. For example, if you buy a pair of glasses in January for $100, then lose them three months later, you’ll still have $75 to put toward a replacement pair. You must use your full benefit by December 31, 2024.

To learn more about these benefits plan enhancements, visit Costcobenefits.com.

*Hearing aid and eye exam benefits in Puerto Rico will continue to be supplied by Triple-S.

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Learn the basics

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LEARN THE BASICS

SEPTEMBER 2023

Video: Living with chronic pain

Do you live with chronic pain? Whether it’s from an old injury, a surgery or an undiagnosed condition, chronic pain can affect more than your physical well-being. It can prevent you from doing the things you love — from playing with your kids to taking a road trip. Chronic pain can be isolating and lead to anxiety and depression. It can make you feel helpless and like you have no control over your life.

If you or someone close to you is struggling with chronic pain, this video can provide you with information on how to better manage it — and enjoy your life again.

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Source: Resources For Living®. Living with chronic pain.