1 MIN READ
SEPTEMBER 2026
When pain doesn’t take a day off
Working on your feet is part of the job at Costco. Over time, it adds up. Whether it’s a sore back, stiff joints or aching feet, chronic pain can take a toll. Research shows that people living with chronic pain are more than 3 times as likely to develop depression.1 Your physical and emotional health are closely linked.
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Find relief, starting from the ground up
Your benefits offer several ways to ease the strain. FitMyFoot custom insoles are made from a quick scan of your feet. They can help reduce pain in your feet, knees and back. No prescription is needed, and employees and family members pay a discounted price of $75 per pair. For mainland employees, Aetna may cover some of the cost.
Get a second opinion on a diagnosis or treatment decision
2nd.MD connects you with board-certified specialists at no cost. Whether you have questions about a diagnosis, treatment plan or surgery, they can confirm your path or help you find a better one.
If surgery is needed, ask about an Institutes of Quality (IOQ) facility, known for quality and effective care. Your facility fee is covered at 100%, which can save you hundreds. Contact the Aetna Live Healthy Team at 800-814-3543 to find an IOQ near you. Available to mainland employees only.
When pain takes a mental toll
If chronic pain is also affecting your emotional health, Resources for Living (RFL) is available 24/7 for free, confidential support. You don’t have to wait until it becomes too much.
Source:
1National Library of Medicine. Chronic pain-induced depression: A review of prevalence and management.
Resources for you
FitMyFoot custom insoles may help when being on your feet all day is tough on your knees and feet. Employees and family members get a discounted price — no prescription needed. For employees enrolled in the Aetna medical plan, Aetna may cover some of the cost.
FitMyFoot.com/CostcoEmployee | $75 per pair
2nd.MD offers convenient, virtual access to guidance and support from board-certified specialists. Whether you have questions about a chronic condition or pain, an upcoming surgery or a new diagnosis, they can help you on your health care journey.
2nd.MD/Costco | 833-579-2509 | No cost
RFL provides free and confidential in-the-moment or crisis support, whenever you need it, 24/7. It’s available for you, your household members and children up to age 26 living away from home. You also get 8 free counseling sessions per person, per issue, per year — in person, virtually or by chat. You’re not alone. RFL is here for you, no matter what you’re going through.
RFL.com/Costco | 833-721-2320 (TTY: 711) | 24/7 | No cost
FitMyFoot custom insoles may help when being on your feet all day is tough on your knees and feet. Employees and family members get a discounted price — no prescription needed. For employees enrolled in the Aetna medical plan, Aetna may cover some of the cost.
FitMyFoot.com/CostcoEmployee | $75 per pair
2nd.MD offers convenient, virtual access to guidance and support from board-certified specialists. Whether you have questions about a chronic condition or pain, an upcoming surgery or a new diagnosis, they can help you on your health care journey.
2nd.MD/Costco | 833-579-2509 | No cost
SSS Contigo, available through your Triple-S medical plan, goes the extra mile to take care of your health. A group of experts is available to you — nurses, health educators, nutritionists, behavioral health clinicians and social workers — all focused on your well-being.
SSSPR.com | Mi Triple-S app | 787-706-2552 or 800-981-3241 | Monday–Friday, 8 am–4:30pm CT | No cost
RFL provides free and confidential in-the-moment or crisis support, whenever you need it, 24/7. It’s available for you, your household members and children up to age 26 living away from home. You also get 8 free counseling sessions per person, per issue, per year — in person, virtually or by chat. You’re not alone. RFL is here for you, no matter what you’re going through.
RFL.com/Costco | 833-721-2320 (TTY: 711) | 24/7 | No cost
FitMyFoot custom insoles may help when being on your feet all day is tough on your knees and feet. Employees and family members get a discounted price — no prescription needed. For employees enrolled in the Aetna medical plan, Aetna may cover some of the cost.
FitMyFoot.com/CostcoEmployee | $75 per pair
2nd.MD offers convenient, virtual access to guidance and support from board-certified specialists. Whether you have questions about a chronic condition or pain, an upcoming surgery or a new diagnosis, they can help you on your health care journey.
2nd.MD/Costco | 833-579-2509 | No cost
HMSA provides coverage to help you get the care you need, including well-being resources for nutrition, physical activity, preventive care and managing chronic illness. You also have virtual access to doctors through HMSA’s Online Care.
RFL provides free and confidential in-the-moment or crisis support, whenever you need it, 24/7. It’s available for you, your household members and children up to age 26 living away from home. You also get 8 free counseling sessions per person, per issue, per year — in person, virtually or by chat. You’re not alone. RFL is here for you, no matter what you’re going through.
RFL.com/Costco | 833-721-2320 (TTY: 711) | 24/7 | No cost