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Has health taken a back seat to your to-do list?

Between work, family and everything else, it’s easy to put health on the back burner — especially if you’re not feeling sick. When you’re caring for others, it’s easy to overlook preventive care and other ways to stay healthy. But when you take care of yourself, you’re in a better position to support those around you. Your well-being matters — and taking time for it is important.

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Here are 3 ways to stay on top of your health and your family’s — and make the most of your benefits

1. Save time and money when you need care right away

The ER is for emergencies
Using the emergency room (ER) for nonemergency care can lead to longer wait times and higher costs. When your situation isn’t life-threatening, you have other in-network options for care.


Got a sick kid? Dealing with a cold or the flu?
Get urgent virtual care for a $0 copay through 98point6® — text-based care, 24/7, at home or on the go. It’s available to employees and dependents age 1+ enrolled in the Aetna® or HMSA medical plan. Visit 98point6/Costco or download the app so you’re ready when you need care.


Wondering where to go for care? Not sure if you need the ER or if it can wait until morning?
Call the Aetna 24-Hour Nurse Line for guidance from a registered nurse. They’re available 24/7 at 800-556-1555 (TTY: 711) to answer health questions and help you find urgent in-network care when you need it. 

You can also download the Aetna Health app to find in-network urgent care and walk-in clinics. (Text AETNA to 90156 to download the app. Note that message and data rates may apply.)


In case of emergency
For a true emergency, call 911 or go to the nearest ER. True emergencies are always covered — even out of network.


2. Get your annual checkups on the calendar

It may take weeks — sometimes months — to get in for your routine checkup. Schedule yours early and build a healthy habit.


Preventive care is key, even if you’re healthy. It includes your yearly physical, recommended screenings and vaccines. Your provider can use these tools to help catch health issues early, like heart disease, high blood pressure, diabetes and some cancers. They can also recommend heart-healthy lifestyle habits to reduce your risk of serious conditions down the road.


Don’t forget: You pay $0 when you use in-network providers. Having trouble finding an in-network doctor accepting new patients? Your Aetna Health Concierge can help you find providers and schedule appointments.



3. Book dental and vision exams early

Planning ahead helps prevent you from competing for appointments during the end-of-year rush.

Dental exams and cleanings protect your teeth, mouth and overall health. Plus, you and your enrolled dependents can each earn a $50 credit toward your medical deductible and coinsurance when you get your first dental cleaning each year with an in-network dentist.

Eye exams check vision and can spot early signs of conditions like diabetes, high blood pressure and heart disease. Your plan pays up to $80 for your annual eye exam and $200 toward prescribed eyewear from Costco Optical every year.

If you’re unsure about your hearing, consider scheduling a hearing exam at a Costco Hearing Aid Center. If you need medically necessary hearing aids, your plan pays up to $1,750 every 4 years. Your plan also pays up to $3,000 every 4 years for enrolled dependents under age 18.

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How to find an in-network doctor 

Finding a provider who’s taking new patients can take time, and appointments may be weeks or even months out. Staying in-network helps you get the care you need and make the most of your benefits. Your health plan covers medically necessary care when you choose in-network doctors or providers. Keep in mind that out-of-network care isn’t covered — except for emergencies.

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Need help finding the right provider?

You have a few different ways to find in-network providers accepting new patients and who are also a good fit for your needs and health conditions.

If you’re enrolled in the Costco medical plan:

Costcobenefits.com — Go to Costcobenefits.com and select “Find a Doctor” under Health & Wellness. 


If you’re enrolled in the Aetna medical plan:

Aetna Health app — If you haven’t already, download the Aetna Health app to try out some of its new features. The app now has a dark mode for easier viewing in low light.

Aetna Smart Compare® Intelligent Matching — Get a “Picked for You” list of providers based on your needs. Each one meets the highest standards for quality and effective care. Use “Find Care & Pricing” to search or ask Aetna Smart Chat to give you a list of options near you.

Accepting new patients — Click on a provider to see how many new Aetna patients they’ve seen in the past 6 months. This helps you gauge if they’re taking new patients before you call.

Aetna ID card — Your Aetna ID card gives you an option for a primary care provider (PCP) that you can use, but you can see any provider in the network.

Aetna Health Concierge — Your Aetna Health Concierge can help you find in-network providers accepting new patients and even help you schedule appointments. Connect through Aetna Chat or call 800-814-3543 (TTY: 711).


If you’re enrolled in the Costco medical plan, you have access to virtual care:

Mainland and Hawaii: 98point6® app offers on-demand primary and urgent care via text for a $0 copay.

Hawaii: HMSA’s Online Care lets you see a doctor online for physical and mental health care at any time.

Puerto Rico: TeleConsulta MD lets you see a doctor online in minutes. Get a diagnosis or prescription medication, review test results and more.

Puerto Rico: TeleConsulta connects you with a registered nurse, 24/7/365, for any health-related questions and where to go for care.

Preventive care can be a lifesaver

You deserve to feel your best — and routine preventive care is part of that. Regular checkups give you and your PCP a clearer picture of your overall health.

Mammograms, for example, are a key part of annual preventive care for women. They help detect breast cancer early, when it’s most treatable. Right now, about 1,800 Costco employees and their family members are receiving treatment for breast cancer.

Your free annual physical can also help you find out if your blood pressure, blood sugar or cholesterol are higher than they should be. High levels can increase your risk of chronic conditions like heart disease, diabetes and stroke.1

While an ER doctor can help treat symptoms you’re experiencing in the moment, your PCP knows your medical history and how best to manage your health conditions for the long term. They can also prescribe and refill prescriptions when needed.

You have support to make small changes that can have a big impact on your health.

Reminder icon
If you have a PCP, you’re 19% less likely to end up in the ER.

Get support between visits with Omada

Imagine this: You see your PCP and find out your blood sugar is too high — you have diabetes.

Your doctor tells you to change your diet and exercise more. But how? Your Costco benefits include Omada® for care between visits for diabetes, hypertension and cholesterol management, for those who qualify.

You’ll get support from a health coach, nutrition guidance and free tools to track your progress. The next time you see your doctor, you’ll hear, “Great job — your numbers are under control!

Visit OmadaHealth.com/Costco or call 888-409-8687 to get started.

Source(s):
1Mayo Clinic. Metabolic syndrome

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Beat the cold & flu season with your benefits

The holidays are a time for celebrations. But winter can also bring sniffles, stress and seasonal illnesses. Colds, the flu and other viruses spread more easily this time of year — especially indoors and in close gatherings.

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Here are some ways to protect your health and enjoy the season:

  • Drink water — Aim for 8 cups a day to stay hydrated and support your immune system.
  • Wash your hands often — Especially before eating or touching your face.
  • Stick to your sleep routine — Rest helps your body fight off germs.
  • Take breaks from stress — Quiet time with loved ones can boost your mood and well-being.
  • Get your flu shot — It’s your best defense and can reduce symptoms if you get sick.
  • Open a window — Fresh air helps reduce the spread of airborne viruses.

Your Costco benefits are here to support you — so you can focus on what matters most this season.

If you or a family member feels sick, use the 98point6® app to talk to a doctor in minutes — no appointment needed, no copay required. You can get care, prescriptions and advice without leaving home.

Need a primary care provider? Visit Costcobenefits.com and choose “Find a Doctor” under Health & Wellness.

If you need care while you’re away from home, Assist America can connect you with help for travel emergencies 24/7 when you’re 100 miles or more from home, anywhere in the world. Download the Assist America app and sign up before you leave home for quick access to help if you need it. Use reference number 01-AA-UN-762490 to enroll on the app.