Help your employees focus on their financial well-being

Welcome to the Manager Update page. As a member of Costco leadership, you have an important role to play in helping to support your employees’ well-being. You can encourage them to get to know their benefits so they can take full advantage of them. 

Report on employee benefits usage

Here are the latest resources for employee benefits usage from our suppliers: 

Data is comparing April 2023 to May 2023

AbleTo:

• Scheduled Initial Consultations increased 7%

RFL:

• Calls increased 8%
• Chats increased 7%
• Worklife requests increased 77%
• Crisis and Disaster web hits increased 16%
• Brightline referrals increased from 2 to 6

A road map to financial well-being

This month, our WITT content focuses on how your employees can make positive long-term changes in their financial well-being. They’ll explore ways to map out a brighter financial future. Avoid the pitfalls of emotional eating. Skip the gym and do their strength training at home. And set financial goals they can reach.

It’s time for Well-being Challenge #2

Remind your employees to participate in Well-being Challenge #2, which begins this month. They can choose one of three financial areas to concentrate on — and change for the better.

Resources to help you help your employees

Get to know the Costco benefits, resources and content that are featured on the well-being portal each month. And make sure your employees know how their Costco benefits can support them and their covered dependents. An easy way to do this is by presenting this month’s We’re in This Together program slides during your next staff meeting.   

• Be prepared to have informed conversations if your employees come to you with concerns or questions about their financial well-being.
• Encourage your employees to visit Costcobenefits.com, where they can get to know and use their Costco benefits to improve their financial situation.
• For information about all other benefit programs and resources, visit your Benefit Program Tools site.

July’s featured resources:

• Resources For Living^® (RFL^®)*
  • Access to a free 30-minute consultation for each of 8 financial and legal topics
  • Free access to articles and tools on the RFL website
  • To learn more, employees can call 833-721-2320 (TTY: 711) or visit Costcobenefits.com.
• SmartDollar^® 
  • Practical, step-by-step program to help your employees improve the way they manage money
  • One-on-one financial coaching — at no additional cost.
  • To learn more, they can register and log in at SmartDollar, call 844-283-9381 or text COSTCO to 33789** to download the app. 
• Omada for Joint & Muscle Health
  • Virtual physical therapy program with personalized workouts
  • To learn more, employees can call 888-409-8687 or visit Omada.
• Omada for Diabetes Management and Prevention
  • Personalized behavior-change program for those at risk for or living with diabetes
  • To learn more, employees can call 888-409-8687 or visit Omada.
• WeightWatchers
  • Proven weight-loss program
  • Discounted Costco pricing
  • Employees can sign up at WW.com/Costco.
• Benefits Quick Reference Guide
  • A convenient guide you can print and share with employees when you need information about Costco benefits in a hurry. As a reminder, please choose the one that applies to your location for resources available to your employees. 
  • This guide is also available in poster format and was included in your Annual Enrollment kit, which was sent to all locations at the end of October. You can order additional posters by visiting the HR Materials Ordering Site.

*Resources For Living is available to all employees and members of their household, including children up to age 26 living away from home. 
**Message and data rates may apply.