Why should your employees know their health stats?

Welcome to the Manager Update page. As a member of Costco leadership, you have an important role to play in helping to support your employees’ well-being. You can encourage them to get to know their benefits so they can take full advantage of them.

New feature: Report on employee benefits usage

Impact of January WITT-Welcome to a New Year!

Data is comparing December 2022 to January 2023.

98point6:

• 4% increase in enrollments
• Approx. 2.5k visits in January compared to the 2.1k monthly average

Omada:

• Enrollment into the Prevention Program increased 109%
• Enrollment into the Diabetes Management Program tripled

RFL:

• Engagement with myStrength, an RFL program, increased 70%
• Total call volume increased 37% and chat volume increase 63%
• Engagement with the counseling referral service increased 37%

Check out our first well-being podcast

Listen to our interview with Costco employee, Marilynn Thurtle, here.

Encourage your employees to know their numbers

March’s WITT content spotlights the importance of employees knowing their health stats and partnering with their primary care provider (PCP) to improve their physical well-being. They’ll learn to recognize small successes on the way to meeting big goals. Find out what a simple blood test can reveal about their health. Explore prediabetes and diabetes. And discover 6 ways to save on health care.

Your employees are allowed one free biometric screening at their location. To schedule a visit for them, visit your Benefit Program Tool site.

Resources to help you help your employees

Get to know the Costco benefits, resources and content that are featured on the well-being portal each month, and make sure your employees know how their Costco benefits can support them and their covered dependents.

March’s featured resources:

• Finding a primary care provider (PCP) who can help support their long-term health:
  • Visit Costcobenefits.com, “Find a Provider” under What if I. Aetna members can also look for providers who’ve received the SmartCompare™ “Quality & Effective Care” designation. Or they can:
    • ML — Call Aetna or the Live Healthy Team at 800-814-3543
    • HI — Call HMSA at 800-776-4672
    • PR — Call Triple-S at 800-981-3241
• Costco Health Solutions (CHS)
  • Costco medical plans include prescription drug coverage through Costco Health Solutions (CHS).
  • Prescriptions can be filled at any Costco Pharmacy or through Costco Home Delivery Pharmacy.
  • For more information, call CHS 24/7 at 866-459-3322.
• Resources For Living^® (RFL^®)*
  • Support for overall emotional well-being.
  • Feature Talkspace, real-time phone, video chat and text-based counseling
  • Offer myStrength online tools to help with life’s challenges.
  • To learn more about RFL, call 833-721-2320 (TTY: 711) or visit Costcobenefits.com.
• 2ndMD
  • Expert guidance and support from board-certified specialists for those facing a challenging medical condition.
  • Offered at no cost to employees
  • To get started, visit the 2nd.MD website or call 833-579-2509.
• 98point6^®
  • Provides on-demand, text-based, 24/7 access to a board-certified physician.
  • Download the 98point6^® app or to learn more about 98point6, go to Costcobenefits.com.
• AbleTo
  • Short-term, no-cost counseling and coaching program to help manage life with a chronic health condition, stress or grief
  • Sessions are by phone or video
  • To learn more, visit Costcobenefits.com > Work & Life > AbleTo.
• Omada for Diabetes Management and Prevention
  • Cost of program is covered for qualifying Costco medical plan members
  • Members can join at Omada.
• Benefits Quick Reference Guide
  • A convenient guide you can print and share with employees when you need information about Costco benefits in a hurry. As a reminder, please choose the one that applies to your location for resources available to your employees.
  • This guide is also available in poster format and was included in your Annual Enrollment kit, which was sent to all locations at the end of October. You can order additional posters by visiting the HR Materials Ordering Site.

*Resources For Living is available to all employees and members of their household, including children up to age 26 living away from home.