Help your employees improve their emotional well-being

Welcome to the Manager Update page. As a member of Costco leadership, you have an important role to play in helping to support your employees’ well-being. You can encourage them to get to know their benefits so they can take full advantage of them. 

Report on employee benefits usage

Here are the latest resources for employee benefits usage from our suppliers:

RFL:

• Chats increased: 2%

Smart Dollar:

• Enrollment increased: 37%
• Engaged users increased: 6%

The importance of staying connected

In June, the focus of our WITT content is on maintaining healthy relationships. Your employees will explore the effects of substance misuse on family members. Learn to recognize the early warning signs of prescription drug misuse. Find out how to have more constructive conversations. Take a closer look at how their emotions affect their behavior with money. And add a frittata from WeightWatchers^® to their go-to breakfast recipes. 

Check out our latest podcast

Learn how Roechell Isom, wife of a Costco employee, went from her hospital bed to a 5K race — with help from her Costco benefits.

Resources to help you help your employees

Get to know the Costco benefits, resources and content that are featured on the well-being portal each month. And make sure your employees know how their Costco benefits can support them and their covered dependents. An easy way to do this is by presenting this month’s we’re in this together program slides during your next staff meeting.  

• Understand what signs to look for if you suspect an employee is struggling with alcohol, opioid or substance misuse. For more information, visit the Mental Health Support page to understand what warning signs to look for and tools to help them. For more information and resources, visit your Benefit Program Tools site.
• The Personnel Department can assist you with steps to take if you suspect an employee is under the influence in the workplace. Call 1-800-284-4882, option 2.
• Encourage your employees to visit Costcobenefits.com where they can get to know and use their Costco benefits when they or their family members need help.  

June’s featured resources:

• Resources For Living^® (RFL^®)*
  • Support for overall emotional well-being  
  • Includes myStrength interactive tools for dealing with anxiety, depression and other emotional problems, and Talkspace interactive tools for dealing with anxiety, depression and other emotional problems. 
  • Offers access to six no-cost counseling sessions with in-person, televideo and chat options.
• Live Healthy Team (Available in Mainland only)
  • One-on-one support from health professionals who offer support for emotional and physical well-being.  
  • Includes registered nurses, dieticians, pharmacists and behavioral health clinicians.  
  • Connect with a Live Healthy Coach at 800-814-3543 (option 2). 
• To learn more about RFL, call 833-721-2320 (TTY:711) or visit Costcobenefits.com.
• AbleTo (Available in Mainland and Hawaii)
  • Short-term, no-cost counseling and coaching program to help manage life with stress, grief or a chronic health condition.
  • Sessions are by phone or video.
  • To learn more, visit Costcobenefits.com > Health & Wellness > AbleTo.
• Benefits Quick Reference Guide
  • A convenient guide you can print and share with employees when you need information about Costco benefits in a hurry. As a reminder, please choose the one that applies to your location for resources available to your employees.
  • This guide is also available in poster format and was included in your Annual Enrollment kit, which was sent to all locations at the end of October. You can order additional posters by visiting the HR Materials Ordering Site.

*Resources For Living is available to all employees and members of their household, including children up to age 26 living away from home